Lead management for trade businesses

Every enquiry lands in one place, whether it came from your website, a phone call or a lead you paid for. You can see who has been contacted and who is still waiting.

A quote form on your own website

Hubber gives you an enquiry form that sits on your own site. You build one form for each service you sell, so a house clearance customer is not asked how many bedrooms they are moving. Changes are saved as a draft and only go live when you press Publish, and you can switch a form off without losing it. Paste one short snippet into your website and the form appears there in your colours. When someone sends it, Hubber creates the customer and a new offer on your sales pipeline without anyone retyping it.

  • One form per service, each with its own questions
  • Draft and publish, so half-finished changes are never public
  • Counts of how many people opened the form and how many sent it

An instant estimate, if you want one

You can let the form show a price as soon as the customer finishes. You set a base price for each service, an adjustment for property size, a price for each extra and a minimum charge. Hubber works out the road miles between the two addresses and adds a surcharge past the distance you include. The customer sees one total with your own wording underneath saying it is an estimate. Your team sees the full breakdown on the entry. Leave estimates off and the form simply collects the enquiry.

Phone leads and bought leads in the same list

Not every enquiry comes through a form. When the phone rings, Add Lead records the caller in a few seconds. Leads from Pinlocal and Getamover arrive automatically once you connect them on the Integrations tab, and a repeat delivery from the provider does not create a duplicate. Staff can pass on leads they pick up on a job. Each row shows where it came from, so you can see which source is worth paying for.

  • Pinlocal and Getamover lead feeds
  • Phone and walk-in leads added by hand
  • Staff referrals, with the name of who passed it on
  • Export the lead list as a spreadsheet

A chase board that shows who is waiting

The Chase board sorts leads by their last contact status: not contacted, needs callback, waiting for reply, spoke to and so on. You choose the statuses, so the board matches how your office talks. Tap a number to call or an address to email, then log what happened in one tap. Once a lead has a survey booked or a quote sent, the board shows that it has moved on, so nobody chases a customer who is already booked. Marking a lead as not interested closes its offer.

Reply faster with an AI draft

Open a website enquiry and press Draft reply with AI. Hubber reads the answers the customer gave and writes a suggested subject and email for you to check. Nothing is sent by Hubber. You copy the draft into your own email or open it in your email app, change what you like and send it yourself. Drafts use prepaid AI credit, so you only pay for what you use. The same credit covers the AI assistant, which answers questions about your leads and jobs in plain English.

Questions about leads and enquiries

Can I put the Hubber quote form on my existing website?

Yes. Hubber gives you a short snippet to paste into your site, and the form appears on your page in your own colours. You can also send people the form as a plain link, which is useful in adverts and social posts.

Which lead providers does Hubber connect to?

Pinlocal and Getamover. You add the connection on the Integrations tab of Lead Capture and new leads then arrive automatically as a customer and an offer. See the integrations page for the full list of what Hubber connects to.

How does the instant estimate work out a price?

From the prices you set: a base price for the service, an adjustment for the size of the property, a price for each extra, a surcharge for road miles past the distance you include, and a minimum charge. The customer sees the total. Your team sees each line.

What happens to a lead after it arrives?

Hubber creates the customer and an offer in the Enquiries column of your pipeline. From there you can book a survey or go straight to a quote. The lead stays on the Chase board until it moves on or is closed.

Does the AI send replies to customers by itself?

No. It writes a draft for a person to read. You decide whether to use it, and you send it from your own email. Each draft uses a small amount of prepaid AI credit.

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